TÉRMINOS GENERALES
Los siguientes términos se aplican a todos los cursos

HARDWARE Y SOFTWARE
El PROVEEDOR DEL CURSO prescribe requisitos mínimos de hardware y software para completar el curso. Este es un curso en línea y, por lo tanto, se requiere una conexión estable a Internet de alta velocidad. Los requisitos mínimos del navegador son el uso de Microsoft Internet Explorer (MSIE) 11.0 o superior, Firefox 64 o superior, Google Chrome 71 o superior, o cualquier otro navegador que brinde una funcionalidad igual o superior. Los navegadores deben ser compatibles con JavaScript y aceptar cookies. El hardware mínimo requerido es tal que debería ser compatible con la configuración de software mencionada anteriormente. El curso requiere el uso de un dispositivo señalador como un mouse o una pantalla táctil. El curso recomienda que el hardware esté equipado con parlantes o auriculares para admitir contenido de audio/video.

DECLARACIÓN DE PRIVACIDAD
El PROVEEDOR DEL CURSO recopila información del CLIENTE/ESTUDIANTE en varios puntos diferentes del sitio web. El PROVEEDOR DEL CURSO no utilizará ni venderá esta información para promocionar productos o servicios no relacionados con este curso/producto.

CONSENTIMIENTO PARA  COMUNICACIÓN POR CORREO ELECTRÓNICO
Al comprar este curso, el CLIENTE da su consentimiento para recibir correos electrónicos del PROVEEDOR DEL CURSO a la dirección de correo electrónico que proporcionó al crear su cuenta, así como a cualquier dirección de correo electrónico proporcionada posteriormente al actualizar la cuenta del CLIENTE, ya sea que el CLIENTE actualice su correo electrónico a través de la página de información de su cuenta en el sitio web del PROVEEDOR DEL CURSO, o comunicándose con el PROVEEDOR DEL CURSO por teléfono, chat o correo electrónico. Dichos correos electrónicos se envían con el fin de proporcionar recibos de las compras realizadas, instruir al ESTUDIANTE sobre los próximos pasos que debe seguir después de completar su curso y brindar soporte técnico. El CLIENTE tiene la capacidad de optar por no recibir todas las comunicaciones por correo electrónico haciendo clic en el enlace para cancelar la suscripción que se incluye en la parte inferior de cada correo electrónico enviado por el PROVEEDOR DEL CURSO.

ADVERTENCIA DE ELUSIÓN
El ESTUDIANTE acepta que ÉL/ELLA, y ninguna otra persona, estudiará el material en su totalidad y completará las pruebas de los capítulos y el examen final. Es ilegal intentar eludir las regulaciones estatales o proporcionar información falsa. Si el PROVEEDOR DEL CURSO descubre que el ESTUDIANTE se ha falseado deliberadamente o ha hecho trampa, se impedirá que el ESTUDIANTE tome el curso sin reembolso de las tarifas de inscripción. Además, el ESTUDIANTE puede ser procesado por perjurio y otros actos delictivos que son punibles por la ley.

LIMITACIÓN DE RESPONSABILIDAD
Tanto el CLIENTE como el ESTUDIANTE reconocen y aceptan que la responsabilidad del PROVEEDOR DE CURSO y sus agentes y empleados por cualquier acto, omisión de acción o negligencia por parte del PROVEEDOR DE CURSO y sus agentes y empleados, se limita estrictamente a y deberá no excederá el importe de la tasa de registro efectivamente abonada por el CLIENTE.

AUTENTICACIÓN
When required, validation of the STUDENT identity is achieved through the use of personal validation questions. These questions are based on the STUDENT's personal preferences. When required by law, the COURSE PROVIDER shall include personal validation questions to be answered at the beginning of the course. The STUDENT will be required to correctly answer these personal validation questions throughout the course in order to further validate the personal identity of the STUDENT taking the course. The STUDENT shall have a limited number of seconds as required by that course’s approving state-authority to respond. For example, the STUDENT may have 90 seconds to respond to a personal validation question. Failure to respond correctly and/or failure to respond within the time limit shall result in STUDENT authentication failure. The STUDENT may have a limited number of chances to fail authentication as defined by each approving state-authority. The number of allowed authentication failures will be explained at the beginning of each online course. After exceeding the allowed number of authentication failures, the CUSTOMER/STUDENT account is locked. The CUSTOMER/STUDENT account may be reinstated only by a Customer Service Representative and if allowed by the approving state authority’s rules.

REPRESENTATIONS AND WARRANTIES
CUSTOMER/STUDENT represents and warrants that the user information and registration information provided for the STUDENT is true and correct, and acknowledges that the truth and accuracy of such information is a material inducement to COURSE PROVIDER in permitting STUDENT to enroll in the course. CUSTOMER/STUDENT further acknowledges and agrees that any willful or intentional misrepresentation of CUSTOMER/STUDENT regarding such user information or registration information constitutes a breach of this agreement and of the representations and warranties by CUSTOMER/STUDENT as provided in this agreement, and may subject CUSTOMER/STUDENT to liability for damages incurred by COURSE PROVIDER as a result thereof, including but not limited to general, consequential, and punitive damages.

COMPLETION AND CERTIFICATION POLICY
The STUDENT agrees to complete all phases of the approved curriculum in order to have a STUDENT completion reported to State and Federal Agencies when this is permitted by such State and Federal agencies. Any time missed must be made up. The COURSE PROVIDER is prohibited from reporting a course completion if the STUDENT has not met all the requirements for course completion and a STUDENT shall not accept a certificate under such circumstances. CUSTOMER/STUDENT may be required to pay additional fees to COURSE PROVIDER if, through no fault of COURSE PROVIDER, CUSTOMER/STUDENT requests a duplicate certificate of completion for various reasons, including loss of certificate or incorrect information on the certificate that was initially provided by the CUSTOMER/STUDENT.

CANCELLATION AND REFUND POLICIES
A full refund will be made to any CUSTOMER who cancels the STUDENT enrollment within 30 days of registering for the course and before a certificate for learner permit or course completion is issued. The COURSE PROVIDER may terminate, without notice, the enrollment of any STUDENT who has not successfully completed the course within 365 days of registration and the STUDENT will not be eligible for a refund. Additional fees may apply to continue a course after the initial 365 days have lapsed. All registration fees paid are due and refundable when the course of instruction is discontinued by the COURSE PROVIDER within 365 days of the CUSTOMER's purchase of said course, preventing a STUDENT from completing the course; or when the enrollment of the STUDENT was procured as a result of any misrepresentation in advertising or promotional materials of the COURSE PROVIDER, or as a result of any misrepresentation made by the owner or employee of the COURSE PROVIDER. All refunds will be issued within 30 days of receipt of a permissible request for enrollment cancellation.

COURSE AVAILABILITY
Unless prevented by the regulations in a particular state regarding the online availability of a specific course, all courses will be available to the STUDENT 24 hours a day, 7 days a week. This availability may be affected by circumstances including but not limited to system, site or connectivity failure over which the COURSE PROVIDER has no control. In some states, however, the STUDENT may be prevented from studying more than a specified amount of material each day. Where this is the case, the STUDENT will be informed of this either within the course, or by means of state-provided materials.